IT’S MORE THAN A JOB. IT’S A CALLING.
At Family Care Center, we are on a mission to transform lives by elevating behavioral health care. Our journey began in 2016 when two U.S. Army Veterans founded Family Care Center to help service members, Veterans and their families. We continue that tradition today, caring for people of all ages across a broad range of conditions with nearly 30 outpatient clinics in communities across Arizona, Colorado, Florida, Tennessee and Texas.
If you'd like to work for one of the nation's fastest-growing behavioral health providers, collaborating with other committed team members and making a positive impact on your community, we look forward to hearing from you.
Transforming lives is our life’s work.
Position Overview: The Eligibility and Cost Estimate Specialist is responsible for screening patients for eligibility, registering patients, setting up payment plans, explaining in and out of network benefits and answering patient questions.
Essential Responsibilities:
Confirms patient insurance verification and eligibility.
Verifies eligibility and benefits for all patients with appointments including the deductible and co-pay information prior to the appointment time. Make comments in each account in the Practice Management system.
Evaluates potential patient liability in accordance with insurance contracts in place.
Uses insurance carrier tools to estimate patient out-of-pocket costs.
Communicates with patient/family directly prior to medical services being rendered based on insurance verification data and medical cost estimates.
Negotiates collection deposits of estimated co-insurance, co-pay and deductible amounts.
Establishes payment plans on large balances.
Supervisory or Managerial Responsibility:
Other Duties:
Minimum Qualifications:
Location: Remote
Family Care Center is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.