DigitalOcean is a cutting-edge technology company focused on simplifying cloud services. They are seeking a Data Center Technician to maintain and grow the physical infrastructure of their cloud, supporting engineers with on-site deployments and troubleshooting hardware and network issues.
Responsibilities
- Supporting data center engineers with on-site physical deployments
- Racking, stacking, and cabling servers, power distribution units, and switches under the guidance of data center engineers
- Replacement of server components such as CPU, RAM, drives and boards
- Submitting RMA to equipment manufacturers, shipping and receiving gear to and from remote locations and vendors
- Work through assigned tickets and work requests effectively, performs basic diagnosis and repairs to hardware in line with internal SLAs
- Assists data center engineers in debugging network, hardware, and Linux OS-related issues
- Assists with asset management, tracks and monitors data center hardware and component inventory
Skills
- Hands-on experience with servers, hardware, and networking
- Passionate about data center hardware and infrastructure
- Interest in networking, hardware, and Linux OS
- Excellent verbal and written communication skills
- Collaborative nature and a friendly can-do attitude
- A strong desire and aptitude for solving problems
- A valid driver's license (must be comfortable with driving)
- Willing to receive guidance from senior engineers and technicians
- Ability to logically analyze and solve problems
- Ability to travel domestically and internationally (10% - 15% travel)
- Willingness to participate in an on-call rotation
- Ability to be on your feet all-day
- Ability to lift objects up to 50 lbs
- Ability to be on-call outside of business hours for escalations as needed
- Can perform a basic level of troubleshooting
Benefits
- Reimbursement for relevant conferences, training, and education
- Access to LinkedIn Learning's 10,000+ courses
- Employee Assistance Program
- Local Employee Meetups
- Flexible time off policy
- Bonus in addition to base salary
- Equity compensation to eligible employees
- Equity grants upon hire
- Option to participate in our Employee Stock Purchase Program
Company Overview
DigitalOcean provides a cloud platform to deploy, manage, and scale applications of any size. It was founded in 2012, and is headquartered in New York, New York, USA, with a workforce of 1001-5000 employees. Its website is http://www.digitalocean.com.Company H1B Sponsorship
DigitalOcean has a track record of offering H1B sponsorships, with 30 in 2025, 8 in 2024, 9 in 2023, 22 in 2022, 11 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.