IDEXX is an innovation leader in the veterinary software industry, seeking a Billing Data Associate to enhance customer experience through accurate billing processes. This role involves data management, billing coordination, and process improvement initiatives while collaborating with various internal teams.
Responsibilities
- Prepare and provide source data to our partner teams for billing uploads and validating the data once the upload is completed in SAP
- Ensure we are issuing accurate invoices in accordance with company policies and billing schedules
- As needed, process draft invoices and all related documents to supplement client billing in SAP
- Prepare final invoices for all billable projects according to contract terms
- Ensure that appropriate approvals are obtained in accordance with company policies
- Identifying, researching, and correcting software invoices as requested
- Reconcile invoice discrepancies and resolve billing issues in collaboration with internal teams
- Collect, clean, and validate data from multiple sources to ensure accuracy and consistency
- Support finance and accounting teams with reporting and data analysis related to billing activities
- Audit against monthly billing to ensure accuracy of billing against contracts for products and accounts
- Data Management from numerous systems
- Provide ad hoc financial analysis and insights to support business decisions
- You will ensure compliance with audit standards and financial guidelines
- Collaborate with leadership and internal stakeholders on billing process design for software products, and process workflow improvements for existing software products and team(s)
- Assist in process improvement initiatives to streamline workflows
- Assist with month-end and year-end, and annual billing adjustment processes as needed
- Research and reconcile project-related issues, identify the cause of project variances, and clear when possible
- Other billing-related data needs as required
Skills
- Degree in accounting or related business field preferred
- Advanced proficiency in Microsoft Excel (pivot tables, advanced formulas, modeling) and familiarity with financial systems such as SAP or subscription management platforms like ChargeBee
- Experience with data visualization tools (Tableau) is a plus
- A strong deductive reasoning and analytical skills to resolve issues
- High attention to detail
- Comfortable with adapting to situations and positively navigating change
- Process improvement experience and aptitude
- Ability to work independently and as part of a team
- The ideal candidate will be able to adjust to changes in the functionality of the role as the position evolves
- Strong communication skills, with the ability to present complex data clearly
- Organized with the ability to multi-task
- Solid follow through with limited to no supervision
- Technical record-keeping management skills
- Personal computer skills, including Microsoft Office
Benefits
- Financial support
- Pet insurance
- Mental health resources
- Volunteer paid days off
- Foundation donation matching
- And much more
Company Overview
10,000+ people, one global focus - enhancing the health and well-being of pets, people, and livestock We are passionate about what we do at IDEXX – and why wouldn’t we be? When you’re working to raise the standard of care for pets, make drinking water safe for billions and keep our livestock population around the globe healthy and free of disease, it’s no wonder that what we do each day is more than just a job. It was founded in 1983, and is headquartered in Westbrook, Maine, USA, with a workforce of 10001+ employees. Its website is http://www.idexx.com.Company H1B Sponsorship
IDEXX has a track record of offering H1B sponsorships, with 29 in 2025, 18 in 2024, 20 in 2023, 28 in 2022, 21 in 2021, 17 in 2020. Please note that this does not guarantee sponsorship for this specific role.