Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the homeowner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry.
Position Summary
The Compensation Administrator plays an important role in the organization by performing a number of activities related to the company’s Human Resources function. The role is primarily responsible, under general supervision, for supporting the Manager, Compensation in the administration of the company’s incentive plans.
Note: This role is currently being offered on a temp-to-hire basis.
Compensation
This role is a non-exempt position with a targeted salary range of $24.00/hour to $29.00/hour.
Compensation at Guild is influenced by a wide array of factors including but not limited to local and federal minimum wage requirements, education, level of experience, and applicant’s geographical location.
Essential Functions
- Administer Sales and Sales Support incentive plans for assigned regions; including but not limited to drafting new individual performance incentive plan documents (“Plan”) and applicable exhibits, and revising the existing ones as changes are made.
- Send out the plans and applicable exhibits via DocuSign for e-signature as requested by the managers or regional administrators; follow through pending plans to ensure 100% completion.
- Save executed plans into UltiPro HRIS; maintain a tracking sheet with the plan details and effective dates.
- Monitor HR notifications on new hires, terminations, position changes, and branch openings/closings to determine if the plans need to be altered. Reach out to managers to inquire about possible plan changes.
- Respond to managers on compensation related inquiries.
- Assist other team members on special projects as needed.
- Make recommendations to improve processes and workflow to increase department’s efficiency and effectiveness; proactively identify issues and recommend solutions.
- Perform other duties as assigned.
Qualifications
- Bachelors Degree directly related to the position or equivalent, required
- Degree in Human Resources, Business, or related field.
- Minimum two years experience sales compensation or finance fields.
- Highly organized and detail oriented; ability to work in a fast-paced environment.
- Passionate about delivering excellence in customer service within a team environment.
- Excellent verbal and communication skills.
- Ability to organize and manage multiple priorities simultaneously.
- Intermediate level knowledge of HRIS systems and HR data, preferably using UltiPro.
- Highly proficient with Microsoft Word, Excel, Outlook and SharePoint.
- Must be able to handle confidential matters with discretion.
- Excellent verbal and written communication skills required.
- Highly organized and detail-oriented; ability to work in a fast-paced, metrics-driven environment required.
- Proficiency in Microsoft Office Suite, Word, Excel, Wiki, collaborative cloud-based programs, and third-party software applications required.
- Commitment to company values.
- Customer Service - Proactive attention to each person
- Integrity - Do and say what's right
- Respect - Treat others with dignity
- Collaboration - Listen and work together
- Learning - Seek knowledge and strive for improvement
- Excellence – Deliver the unexpected
Supervision
Job Scope: Responsible for understanding the department/functional area objectives and goals and how own job contributes to achievement of these goals; may contribute insights and ideas on policies, processes, procedures, and efficiency; may recommend changes and enhancements based on analysis and evaluation of circumstances
Complexity: Problems are often complex and specialized and may involve unprecedented circumstances; resolution requires investigation, analysis and review of professional/organizational standards
Impact: Decisions and actions have an impact on the smooth operation and timeframes of the department, programs/projects; impact on the broader organization is generally indirect
Interaction/Supervision: Acts as a mentor/guide to less experienced professional contributor staff in a similar role; works independently and only under general direction; guided by professional standards, desired outcomes, and project plan specifications
Requirements
- Work is primarily sedentary; mobility in an office setting.
- Frequent use of computer keyboard and mouse.
- Ability to accurately interpret sounds and associated meanings at a volume consistent with interpersonal conversation.
- Regularly required to accurately perceive, distinguish and interpret information received visually and through audio; e.g., words, numbers and other data broadcasted aloud/viewed on a screen, as well as print and other media.
- Guild offers a pleasant work environment, competitive compensation and excellent benefits package; including medical, dental, vision, life insurance, AD&D, LTD and 401(k) with employer match.
- Office environment – moderate noise, no substantial exposure to adverse environmental conditions.
- Learn new tasks, remember processes, maintain focus, complete tasks independently, and make timely decisions in the context of a workflow.
- This role requires effective adaptation to workplace stressors, including customer service complaints, security responsibilities, and competing priorities.
- Must be able to adhere to process protocol. Must be able to apply established protocols in a timely manner.
- Work is primarily performed during the business week, Monday - Friday
Guild Mortgage Company is an Equal Opportunity Employer.
REQ#: COMPE017939