Description
Position Type: Full Time Salary
Work Model: Remote
POSITION SUMMARY:
The CAE Applications Engineer will be responsible for supporting and promoting the Concepts NREC Agile suite of turbomachinery design software to current and prospective clients.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Assume role as the primary technical contact for the CAE software product suite.
- Assist regional sales managers with technical support activities throughout the sales cycle, including demonstrations, presentations, trial license/evaluation training.
- Create and utilize a rigorous suite of design cases for each product as part of regular QA testing on beta, maintenance, and release versions of the codes.
- Create videos, tutorials, and exercises for CAE software features and enhancements.
- Maintain a library of presentations that sufficiently demonstrate the capabilities of each code.
- Verify and test bug fixes and product enhancements.
- Perform technical validation for customers to aid in their purchase decisions.
- Assist in product development by gathering and organizing customer feedback.
- Support customer training activities.
- Stay up to date with our competitor’s strengths & weaknesses.
- Compile technical knowledge-based articles from software support database.
- Perform other qualified tasks as directed by the CAE Engineering Software Global Support Manager when necessary.
Requirements
EDUCATION AND EXPERIENCE:
- Education: Bachelor’s degree in engineering and 1-2 years of direct applications engineering experience with engineering design software.
- Experience: An additional 1-3 years of engineering design and analysis experience, with specific focus on turbomachinery, is preferred.
- Other Special Job Requirements: This position will require global travel up to 20% of working time.
CORE COMPETENCIES:
- Strong communication skills.
- Ability to work on a team and meet deadlines.
- Goal and detailed oriented.
The compensation range posted represents the full salary range for the role. Actual pay will be determined based on a candidate’s experience, skills, and the position level ultimately offered.