The Office of the NYS Comptroller is seeking a Business Systems Analyst to act as a liaison between stakeholders to elicit, analyze, communicate, and validate requirements for changes to business processes and information systems. The role involves conducting requirements gathering, assisting in the implementation of system changes, and performing system tests, among other responsibilities.
Responsibilities
- Work as a liaison between stakeholders in order to elicit, analyze, communicate, and validate requirements for changes to business processes, policies, and information systems
- Conducting general requirements gathering activities for improvement or automation of simple processes or functions
- Researching and documenting the current or 'as-is' state of the relevant business process or function
- Utilizing basic requirement elicitation techniques such as individual interviews, surveys, and documentation reviews
- Functioning as a recording analyst on more complex group interviews
- Assisting senior analysts in gathering requirements for larger more multi-faceted projects or systems and internal or external interfaces with these systems
- Creating process, data, or other models utilizing modeling techniques requiring a lower level of training and experience
- Participating in the implementation of system or interface change and enhancements
- Conducting specific system tests utilizing test scenarios developed by senior analysts
- Developing test data and document test results
- Training on new procedures and software and the creation of procedure manuals
- Post implementation review and assessment
- Identifying, analyzing, and resolving issues for existing systems resulting from errors detected during implementation or in production
Skills
- Four years of full-time professional business analysis experience
- An associate's degree AND two years of full-time professional business analysis experience
- A bachelor's degree
- Five years of full-time professional business analysis experience
- An associate's degree AND three years of full-time professional business analysis experience
- A bachelor's degree AND one year of full-time professional business analysis experience
- A master's degree
- Six years of full-time professional business analysis experience
- An associate's degree AND four years of full-time professional business analysis experience
- A bachelor's degree AND two years of full-time professional business analysis experience
- A master's degree AND one year of full-time professional business analysis experience
- A doctorate degree
- Using business analysis techniques to elicit requirements as the foundation for the solution to the organizations business needs
- Using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or product/service to fulfill the business requirements
- Describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement
- Validating requirements throughout the product/system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals
- Verifying requirements throughout the product/system development life cycle (SDLC) to ensure they perform to the required specifications and are capable of achieving the design capabilities
- Demonstrated ability to consult with business and IT staff to ascertain scopes, requirements, and deliverables for IT application development projects
- Experience documenting requirements (e.g., process models, data flow diagrams, user stories, wireframes, data models, use cases)
- Experience translating requirements into technical specifications
- Experience creating and performing integration, system, and acceptance tests
- Experience diagnosing and resolving customer-reported IT application issues
- Familiarity with Lotus Notes, PowerBuilder, and Java applications
- Working knowledge of SQL, Java, VBA, and other programming languages
- Working knowledge of InfoMaker, OBIEE, and other business intelligence tools
- Strong problem solving and analytical skills
- Strong oral and written communication skills
- Ability to work collaboratively with business and IT staff
- Ability to effectively balance multiple priorities in a fast-paced environment
Benefits
- A state pension with vesting after five years’ service
- Comprehensive medical, dental and vision insurance available to all employees and their dependents
- Flexible spending accounts for dependent and health care
- Productivity Enhancement Program (PEP), allowing eligible employees to exchange previously accrued leave in return for a credit to be applied toward their health insurance
- Public Service Loan Forgiveness (PSLF)
- NYS Deferred Compensation plan
- Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds
- Holiday and paid time off
- Shift and geographic pay differentials
- A committed continuous learning environment
- Informational Brown Bag sessions
- Wellness at Work Programs to promote employee health and wellness
- OSC Mentoring Program to network, contribute, and provide an opportunity to strengthen competencies in a variety of areas
- And much more
Company Overview
The New York State Comptroller is the State’s chief fiscal officer who ensures that State and local governments use taxpayer money effectively and efficiently to promote the common good. It was founded in 1921, and is headquartered in Albany, New York, USA, with a workforce of 1001-5000 employees. Its website is https://www.osc.ny.gov/common-retirement-fund.