Cerula Care is the first digital health company focused on providing integrated behavioral health (BH) services to people living with cancer. Cerula Care is the only collaborative care company co-founded by a psycho-oncologist — and our impact is backed by peer-reviewed evidence, including publications in Clinical Cancer Research and ASCO.
More than 22M people living with cancer have behavioral health needs such as anxiety, depression, and distress. We integrate with oncology practices and health systems through the Collaborative Care Model (CoCM) to wrap our members with a behavioral health team, care programming, and outcomes analysis.
The Collaborative Care Model is an evidence-based clinical model that has been shown to successfully improve mild to moderate behavioral health needs more effectively than the current standard of care. With program customized to our members, we will be able to improve our members’ behavioral health above and beyond traditional CoCM models.
Why Choose Cerula Care
We understand choosing a place to work or consult is a really important decision, and we want you to know that we do not take it lightly on your behalf – we welcome all your questions as you go through the decision process!
A few things to know about working at Cerula Care:
- Our culture is very collaborative, transparent, supportive, and feedback-driven. All of us (yes all of us – including and especially our co-founders) are open to receiving and giving feedback in a helpful way to ensure we each grow and learn every day and importantly are always improving for the sake of our members and each other.
- We have a big mission to accomplish and we want people who believe in that mission to join us. However, in joining our mission, we are not asking you to give up other parts of your life - we all have our lives outside work, and we absolutely respect each other’s needs.
Business Operations Associate
The Business Operations Associate will serve as an execution partner to the executive team, working at the intersection of business development and organizational capability-building. This role is designed for a sharp, execution-oriented operator who can translate high-level strategy into action, accelerate our BD efforts, and help Cerula Care build the internal infrastructure needed to scale.
This role is ideal for someone who has honed their analytical and organizational skills in a top consulting environment and is now ready to roll up their sleeves inside a mission-driven company where their work has direct patient impact.
What You Will Do – Core Responsibilities
Business Development Support
- Partner closely with the CEO, Chief Medical Officer, and Head of Provider Success team to develop, (leaning heavily on AI tools) marketing materials, frameworks, and analyses that support health plan and health system partnerships.
- Serve as a connective tissue between BD, clinical operations, and product to ensure alignment during partnership onboarding and expansion.
- Serve as the project manager for all new customer implementations.
- Own preparation for high-stakes external meetings, including executive briefings, partnership pitches, and RFP responses – end to end.
- Conduct market research, competitive analysis, and opportunity sizing to inform BD strategy and prioritization.
- Help manage the BD pipeline: track progress, surface blockers, and ensure follow-through across stakeholders.
AI & Internal Capabilities
- Evaluate, select, and implement AI tools that meaningfully improve how our team works — with a focus on business development, operations, and clinical workflows.
- Drive organization-wide AI adoption through hands-on training, clear documentation, and the ongoing support that turns new tools into lasting habits.
Revenue Operations
- Own the monthly clinical and operating rhythm that results in accurate billing and invoicing with a focus on maximizing revenue
- Partner with product, clinical and finance stakeholders to continuously refine end-of-month processes & tools as our patient population and partner base grows.
Other Strategic & Operational Support
- Manage and advance special projects and strategic initiatives that don’t have a natural home in an existing function.
- Build out processes and systems that help Cerula scale: operating cadences, reporting structures, and team communication norms.
- Act as a trusted thought partner to senior leadership, helping stress-test ideas and drive decisions to closure.
Your Background – Educational, Certification, and Experience Requirements
- Consulting pedigree required: prior experience at a major management consulting firm (e.g., , BCG, Bain, or equivalent) is a must-have for this role.
- 3 years of total experience, with a track record of driving complex projects to completion.
- Demonstrated ability to synthesize ambiguous information into clear recommendations and structured deliverables.
- Develop and maintain a core sales and marketing toolkit — including pitch decks, one-pagers, and short-form video content — leveraging AI tools to produce polished materials quickly and cost-effectively.
- Experience working in or adjacent to healthcare is a plus; willingness to become a domain expert quickly is required.
- Familiarity with AI tools (e.g., Claude, ChatGPT, or similar) and a genuine curiosity about how they can be applied to business operations.
- Bachelor’s degree required; advanced degree (MBA or similar) a plus.
Who You Are – Key Leadership Characteristics We Are Looking For
- Exceptionally organized and reliable – you close loops, follow through, and nothing falls through the cracks.
- Clear, structured communicator who can distill complexity for executive and external audiences alike.
- Comfortable with ambiguity and energized by early-stage environments where the path isn’t always defined.
- Naturally collaborative, with the EQ to build trust quickly across clinical, technical, and business teams.
- Opinionated about efficiency and always looking for better ways to get things done, including through smart use of AI.
Role Details
Reports to: Chief Administrative Officer
Employment type: Full-time; open to part-time for the right candidate
Location: Fully remote (based in US or Canada)
Compensation: USD ~$100,000-$120,000 base salary with potential for equity
Start date: ASAP