Role Overview
The BSS Systems Engineer is responsible for designing, connecting, and automating systems that run the broadband business. This is an integration and automation role, not a single-platform admin job. The engineer will live across core CRM, billing, and provisioning platforms, but the value created is in the connective tissue between them.
What You Will Do
The engineer will design, connect, and automate systems, troubleshoot system-level issues, and drive them to resolution. They will also partner with other teams to define and implement business workflows, contribute to system architecture, release planning, and performance optimization.
Why It Might Be a Fit
The ideal candidate has 5+ years of experience working with BSS/OSS platforms in a telecom or ISP environment, hands-on experience with enterprise CRM, billing, and BI/analytics platforms, and intermediate-to-expert scripting skills in Python, Bash, SQL, and REST APIs.
Requirements
- 5+ years working with BSS/OSS platforms in a telecom or ISP environment
- Hands-on experience with enterprise CRM, billing, and BI/analytics platforms
- Intermediate-to-expert scripting: Python, Bash, SQL, and REST APIs
- Solid grasp of data flows and ETL
- Familiarity with broadband/telecom service provisioning systems
- Working knowledge of IP networking fundamentals: DHCP, RADIUS, DNS
- Strong troubleshooting, documentation, and cross-functional communication skills
- Comfortable working across departments and balancing competing priorities
- Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent experience
Benefits
- Group health & dental insurance
- 401(k) program with company match
- Generous PTO program
- Company wellness program
- Employer-paid short- and long-term disability
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