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What’s the role
Shell Canada is seeking a B2B Key Account Manager to join its team in Alberta.
The NA B2B Lubes market is mature and highly competitive and represents a significant growth opportunity for Shell due to our current market share position. The Key Account Manager, B2B will manage large direct accounts, is responsible and accountable to deliver significant growth in the resilient sectors.
In addition, this is a remote role and requires approximately 30–40% travel, with a company car provided.
Accountabilities:
Manage performance measures and financials, ensuring delivery of Sector P&L targets to include volumetric growth, revenue delivery and expense management. Clear accountability and ownership of B2B key accounts, portfolio, support business initiatives and programs facilitated through Field Based Account Managers
Drive new business development and premium acceleration of profitable and strategic volume in line with business objectives, rules of winning, and enterprise first focus through P&L management
Maintain and increase the value and return on existing Shell customer portfolio through cross, range, and upselling. Able to competently analyze P&L reports and identify, manage, and execute on areas of underperformance
Drive a high degree of focus on pipeline management and execution to ensure resources to win and deliver growth targets in the sectors are utilized consistently
Develop relationships, respond to RFQs, prepare offers and work with key Shell stakeholders to collaboratively sign net new business in the B2B channel for Shell
Work closely with other Shell teams and third parties on sector strategies and route to market. Work collaboratively across channels to ensure avoidance of channel conflict and maintain enterprise first initiatives
Act within strict Health & Safety guidelines leading by example and be responsible for proactive HSSE issues that may impact themselves, the office or customer environments
Ensure 100% Ethics and Compliance across trainings and daily activities to safeguard Shell’s license to operate
Strengthen Shell brands and increasing market share in respective channel
Provide hands on support to Field Based Account Managers across Canada to drive growth aligned with national strategy and objectives
Develop a strategic pipeline of growth opportunities (i.e. Premium Acceleration) within existing account base to support overall Lubricants growth aspirations
Plan and lead F2F customer meetings for joint business reviews and goal setting to jointly deliver
What you bring
Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer
Bachelor’s degree required and MBA or equivalent experience preferred
At least 10 years sales, marketing, and or commercial management experience in lubricants or related business with consumer, transport and industry products sales is a plus
Experience managing Head Office relationships or National Accounts, with a strong ability to maintain and develop relationships with senior decision-makers at the head-office level
Previous territory sales experience with P&L accountability responsibility across given territory
Demonstrated ability to grow sales as measured by period-over-period increases
Must be willing to travel 30–40% of the time as required by the nature of the role
Must hold a valid driver’s license
Strengthen Shell brands and increasing market share in respective channel
If you don’t see yourself fully reflected in every job requirement listed in the posting above, we still encourage you to reach out and apply. Research has shown that women & those from under-represented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive, and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply.
After you submit your application, you will receive an email providing a link to an online assessment that is a mandatory part of the process and must be successfully completed within 3 days of receiving the initial assessment invite. The email will come from HireVue - please check your spam/junk mailbox if you do not see the email. Once completed, your application will be reviewed to determine the next steps. Thank you for your interest in Shell.
What we offer
You bring your skills and experience to Shell and in return you work with talented, committed people in an innovative work environment. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself.
Progress as a person as we work on innovative projects together
Continuously grow the transferable skills you need to get ahead
Work at the forefront of technology, trends, and practices
Collaborate with experienced colleagues with unique expertise
Achieve your balance in a values-led culture that encourages you to be the best version of yourself
Benefit from flexible working hours, and the possibility of remote/mobile working
Perform at your best with a competitive starting salary and annual performance related salary increase; our pay and benefits packages are among the best in the world
Take advantage of paid parental leave, including for non-birthing parents
Join an organization working to become one of the most diverse and inclusive in the world
We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply
Grow as you progress through diverse career opportunities in national and international teams
Gain access to a wide range of training and development programs
We'd like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here.
Shell in Canada
Shell Canada is part of a global group of energy and petrochemicals companies with an average of 92,000 employees in more than 70 countries and has been operating in Canada since 1911.
Shell Canada is one of the few truly integrated energy companies in Canada with all of Shell’s global businesses represented, including upstream, integrated gas, downstream, and renewables and energy solutions. That means we do everything from exploration, gas production, refining and manufacturing, to providing fuels and developing energy solutions for our customers.
At a glance, our businesses and projects in Canada include:
Joint Venture Partner (40%) with LNG Canada which will export Canadian natural gas to Asian markets
Shale gas and liquids assets in Alberta and British Columbia
A network of 1,400 retail stations across Canada
The Scotford Complex in Alberta, includes an upgrader, chemicals plant and is home to the Quest carbon capture and storage facility
The Sarnia Manufacturing Centre refinery in Ontario
Investments in renewables and energy solutions, including EV charging, hydrogen and biofuels
15 Shell-owned distribution terminals, three of which have marine operations
Shell Aviation Canada delivers across a network of 26 airport fixed-based operations and airport consortiums, from coast to coast. Shell Aviation provides 1.7 billion liters of high-quality fuel annually in Canada and offers reliable and safe into-plane delivery
Strong Sulphur and Lubricants businesses as well as an innovative Supply and Trading business
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