- Process B2B wireline orders (Internet, VoIP) using AT&T's Quote & Order Tool and Sales Express via the AT&T Partner Portal
- Handle mobility orders (iPhones, iPads for business accounts) through OPUS
- Create accurate quotes and submit orders within AT&T's VPN environment
- Coordinate with sales teams via chat and email to move orders from close to fulfillment quickly
- Track order statuses and flag issues proactively to avoid bottlenecks
Requirements
- Hands-on experience with AT&T ordering systems including Quote & Order Tool, Sales Express, and/or OPUS (recent experience strongly preferred)
- Prior employment or contractor work at AT&T or an AT&T authorized reseller/master agent
- Familiarity with AT&T's B2B product lines including wireline (Internet, VoIP) and/or mobility (iPhone/iPad for business)
- Strong attention to detail and ability to work quickly with high order volumes
- Comfortable communicating via chat and email; phone availability when needed (minimal)
- Available for Full-Time
Benefits
- Opportunities for growth and advancement
- Competitive compensation package
- Healthcare HMO (Maxicare) after the three-month probationary period
Work Hours:
- Full-time, EST business hours, Remote
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