American Express is a leading financial services company with a long history of innovation and commitment to customer service. The Analyst in the Global Merchant Services Pricing team will support pricing initiatives to enhance merchant satisfaction and revenue growth by analyzing data and developing pricing strategies. This role offers the opportunity to work closely with business partners and gain insights from senior leaders.
Responsibilities
- Support the development of pricing strategies based on quantitative data analytics and provide recommendations on key financial / commercial terms during merchant negotiations
- Evaluate business cases for various merchant pricing scenarios, model P&L impacts, and perform sensitivity analyses to drive agile business decisions
- Draw merchant-specific insights from internal data (transactions, merchant profiles, etc.) and external data (analyst reports, industry research, etc.) to identify key opportunities and challenges during a negotiation
- Contribute to the ongoing development of an infrastructure that identifies opportunities for sharing best business practices, streamlines implementation of contract/payment terms, and other internal processes
Skills
- 1+ years of experience with an Undergraduate degree
- Demonstrated ability to develop sophisticated financial models and draw value-added insights from large amounts of financial data
- Strong relationship management and collaboration skills with the ability to influence others in situations where there may be different goals
- Excellent communication skills – both written and oral -- with experience leading discussions with Senior Leaders where decisions need to be made based on the facts presented
- Ability to excel in a fast-paced, dynamic team environment, which places a premium on driving results
- Creative thinker who is willing to question traditional ways of doing things and develop new approaches to old challenges
- Strong project management skills with full ownership from analysis through to implementation
- Passionate focus on the customer; demonstrated desire to understand and solve for customer needs
- Demonstrated ability to handle multiple requests and prioritize accordingly
- Capacity to remain calm and flexible under pressure
Benefits
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Company Overview
American Express is a financial services company that provides credit cards, charge cards, payment solutions, and related services. It was founded in 1850, and is headquartered in New York, New York, USA, with a workforce of 10001+ employees. Its website is http://www.americanexpress.com.