Neuberger Berman is a wealth management firm, and they are seeking a Private Client Service Associate to provide onboarding and client service support. The role involves coordinating with wealth management teams, establishing new accounts, processing account maintenance requests, and addressing client inquiries to ensure a rewarding client experience.
Responsibilities
- Coordinate with Neuberger Berman’s Private Wealth management teams to provide administrative and support services to new and existing clients
- Establish new accounts for natural person and entity clients. Duties include: document preparation, KYC data gathering and review, performing quality control check before submission for approval, documentation, account funding and information follow up
- Process account maintenance requests including: KYC updates (name changes, personal data updates, address changes, investment objective updates, etc.), control and interested party updates, and account updates such as margin, check writing, options, etc
- Address internal/external client service inquiries/requests. Resolve issues in a timely manner and escalate complex issues as necessary
- Identify and flag suspicious activity to mitigate risk and prevent fraudulent account behavior and potential fraud exposure
- Review and process requests for fund disbursements, gifting securities, ACATs and DTC transfers
- Provide support for eClient (online reporting portal), including assisting client with initial setup and subsequent general inquiries
- Alternative and Private Equity subscription document and marketing material fulfillment
- Establish and maintain electronic third party data feeds
- Ad hoc projects as assigned by management
Skills
- Undergraduate degree with relevant financial services industry experience
- Series 7 and 66 licenses or the ability to complete
- Proficient PC skills including MS Word, Excel and PowerPoint
- Excellent communication skills both written and verbal
- Professional presence with strong client service skills
- Well organized with excellent attention to detail
- Ability to prioritize workload based on evolving needs and circumstances and manage multiple tasks simultaneously
Benefits
- Paid time off
- Medical/dental/vision insurance
- Retirement
- Life insurance
- Other benefits
Company Overview
Neuberger Berman is an independent and employee-controlled asset management company, providing global investment solutions. It was founded in 1939, and is headquartered in New York, New York, USA, with a workforce of 1001-5000 employees. Its website is http://www.nb.com.