Join Apaleo and Shape the Future of Hospitality Tech!

Apaleo is the world’s most open, API-first property management platform powering the next generation of hospitality operations. Its modular, AI-powered infrastructure enables hoteliers to customise their tech stack, automate routine work, and deliver seamless, personalised guest experiences, powered by best-in-class apps and autonomous AI agents that adapt to every stay.

We are seeking AI Engineer's (f/m/d) to build and evolve Apaleo’s Staff-Facing Agent, an intelligent operations copilot embedded in the platform. You will work at the forefront of applied AI, turning cutting-edge research into reliable, production-ready systems used daily by hotel teams.

You will design agent architectures and apply advances in reasoning, reinforcement learning, and LLM tooling to enable reliable execution of complex, multi-step tasks through natural language. This role requires adaptability and strong technical depth: quickly evaluating new developments, turning them into production-ready systems, and scaling them without compromising stability. We’re hiring across seniority levels. What matters most is curiosity, speed, and the ability to turn ideas into working solutions.

What You’ll Be Up To

Drive AI Experimentation & Innovation

• Stay up to date with the latest developments in AI (LLMs, agents, prompting, architectures)
• Identify promising techniques and approaches worth testing
• Rapidly build proof-of-concepts to validate ideas
• Translate research into practical, production-ready improvements

Improve Agent Performance

• Continuously enhance the agent’s reasoning and task-solving abilities
• Optimize prompting strategies and workflows
• Experiment with tool usage, planning, and orchestration
• Iterate quickly based on real-world performance

Build Evaluation & Testing Systems

• Design and maintain evaluation frameworks and test datasets
• Define meaningful metrics for agent performance
• Run experiments and compare outcomes rigorously
• Ensure improvements are measurable and repeatable

Work Hands-On in the Agent Codebase

• Directly modify and experiment with:
  • Prompts
  • Model configurations
  • Agent workflows
  • Tool integrations
• Collaborate closely with backend engineers to ensure reliable deployment and observability

Collaborate on Real-World Use Cases

• Build and refine AI scenarios based on real customer needs
• Work with product, operations, and domain experts
• Incorporate domain knowledge into agent behavior

What You’ll Bring to the Team

Core Requirements

• Solid foundation in software engineering (Python preferred)
• Hands-on experience with LLMs, prompting, or AI agents
• Ability to run experiments and iterate quickly
• Strong problem-solving and debugging skills
• Comfortable working directly in production codebases

Mindset & Traits

• Curious and fast learner — you actively follow AI developments
• Proactive — you don’t wait for tasks, you create them
• Builder mindset — you prototype and ship quickly
• Experimentation-driven — you test ideas and learn from results
• Pragmatic — you focus on what works in real systems

Nice to Have

• Experience with:
  • RAG systems and evaluation
  • Agent frameworks (e.g. LangChain, LangGraph)
  • AWS Bedrock or similar platforms
• Exposure to:
  • Reinforcement learning
  • LLM fine-tuning
  • Representation learning
• Background in math, physics, or other analytical fields

Why This Role Matters

Building the agent is not the challenge, keeping it state-of-the-art is

You’ll ensure Apaleo’s AI:

• Continuously improves
• Adapts quickly
• Delivers real production value

What We Offer

Culture & Growth

• A Diverse & International Team: Work alongside passionate professionals from over 20 nationalities, bringing unique cultural perspectives, backgrounds, and experiences to shape the future of hospitality tech.
• Growth & Development: As we scale, so do your opportunities. You’ll benefit from 360° feedback reviews, a dedicated learning budget, and plenty of chances to take on more responsibility. Our evolving career framework ensures you have increasing opportunities to learn new skills, advance your career, and make an impact.
• Autonomy & Ownership: Great ideas can come from anywhere. We empower you to take responsibility, make decisions, and contribute directly in an environment built on trust, transparency, and collaboration.
• Shape the Future of Hospitality Tech: Be part of a fast-growing scale-up transforming the hospitality industry. From day one, your work drives real impact and you’ll have the freedom to bring your ideas to life.
• Competitive & Fair Compensation: We believe great work deserves great pay. Our salaries are competitive and guided by benchmarking data to ensure fairness across all roles and teams. We make sure to recognize and reward performance and contribution.

Perks & Lifestyle

• Flexible & Remote Work Options: We focus on results, not clocking hours. You can work from home, the office or in a hybrid setup, with flexibility to adapt your schedule as long as it makes sense for your role, your team and our business.
• Free Public Transport: Travel across Germany with ease using our fully covered Deutschland Ticket.
• Team Connection: Strong connections fuel collaboration. We celebrate and connect through regular team dinners, company meetups, Oktoberfest celebrations, Christmas parties, and other offsite events.
• Paid Time Off: Enjoy 30 days of vacation to fully disconnect, recharge, and return inspired.
• Health & Wellbeing: Prioritize your health with access to hundreds of gyms, fitness studios, and wellness options through our EGYM Wellpass membership.

How you make an impact joining Apaleo: Joining Apaleo means more than just taking on a role, it’s about driving real change in the hospitality industry. Your contributions will directly shape our innovative platform, influence company-wide decisions, and help redefine the future of hospitality tech. At Apaleo, your voice matters, your ideas are valued, and your impact is tangible. Be part of a team where your work fuels progress, collaboration sparks innovation, and growth is a shared journey.

We are proud to be an Equal Opportunity and Affirmative Action Employer, committed to fostering a diverse, inclusive, and welcoming workplace. We encourage applications from individuals of all backgrounds, regardless of race, color, religion, gender identity or expression, sex, national origin, age, marital status, disability, or any other characteristic protected by applicable law. Your personal data will be handled with the utmost care and in compliance with GDPR and relevant data protection regulations. We celebrate differences and believe that diversity enriches our team and drives innovation.