Academy Learner Specialist

Academy Learner Specialists are responsible for evaluating learner submissions to assess competency in implementing program-specific clinical or behavioral interventions. This role ensures consistency, accuracy, and integrity in how learner performance is measured across programs.

In addition to conducting fidelity reviews, this role serves as a pilot participant for new and evolving programs, applying clinical expertise to test content, provide feedback on usability and clarity, and help ensure programs are effective, scalable, and aligned with real-world practice.

Essential Job Functions

• Review learner submissions (e.g., recorded videos, written documentation, or other required materials) to assess competency in program implementation.
• Evaluate submissions using standardized fidelity checklists and scoring criteria.
• Apply subject-matter expertise to determine whether learners demonstrate mastery of required skills.
• Execute operational processes and workflows in accordance with established procedures.
• Provide clear, objective scoring and actionable written feedback aligned with fidelity review guidelines.
• Ensure accuracy and consistency when applying scoring rubrics across all submissions.
• Complete assigned reviews within a 1 business day turnaround time.
• Document review outcomes in designated systems (Monday.com and LMS tools).
• Maintain confidentiality of learner materials and evaluation outcomes.
• Communicate with program staff regarding:
  • Review completion.
  • Clarification needs.
  • Scoring discrepancies or edge cases.
• Participate in calibration efforts to ensure alignment across reviewers (as needed).
• Serve as a pilot participant for new programs, providing feedback on usability, clarity, and implementation expectations.

Performance Expectations

• Consistent, unbiased application of scoring criteria across submissions
• High-quality, constructive written feedback for learners
• Reliable adherence to KPIs
• Ability to manage fluctuating review volume independently

Qualifications

Minimum Education, Experience & Training Equivalent to:

We believe humans with a diverse range of experiences may be suited for the work at hand. We actively avoid arbitrary education minimums with an acknowledgment that these can be barriers for historically excluded groups. We are looking for individuals who bring deep expertise in people-centered work and possess the advanced clinical background necessary to interpret complex clinical skills.

• Advanced Clinical Training: Possession of advanced clinical knowledge and training equivalent to that of master's-level clinicians, graduate students working toward licensure, or licensed professionals (e.g., in psychology, LMFT, BCBA, ABA, or behavioral health fields). This background is essential to understand the interventions, concepts, and skills being demonstrated in assignments.
• Certification: Active certificate holder in the specific Catalight Academy program(s) being reviewed, OR ability to complete this certification training during the onboarding process (provided by Catalight).
• Evaluative Focus: Strong attention to detail with the ability to apply standardized, highly structured criteria consistently and objectively without relying on independent clinical adjustments.
• Communication: Exceptional written communication skills, with a proven ability to deliver professional, constructive, and clinically accurate feedback.
• Remote Efficiency: Ability to work independently, manage deadlines, and adapt to fluctuating review volumes in a fully remote environment.
• Minimum of 3 years implementing behavioral health treatment or ABA with ASD/IDD population.
• Minimum 1.5 years supervising the implementation of behavioral health treatment or ABA with ASD/IDD population.

What would be a plus:

• Prior experience reviewing or supervising clinical work.
• Familiarity with fidelity measurement or competency-based assessments.
• Experience using LMS platforms or workflow tools (e.g., Monday.com).
• Interest in contributing to program quality improvement.

Requests:

• Must be able to communicate effectively within the work environment, read and write using the primary language within the workplace.
• Visual and auditory ability to work with clients, staff and others in the workplace continuously.
• Frequent speaking and listening (25-75%) to clients, staff, and others in the workplace.
• Utilize computer and cell phone for effective communication.

Knowledge, Skills & Abilities (organized by our company values):

Community oriented:

• Appreciates and demonstrates collaboration across teams.
• Serves as a role model, bringing our core values to life in your work.
• Work in an exciting, fast paced high energy environment while effectively multitasking and managing day-to-day responsibilities without supervision.
• Personable; able to work comfortably with individuals at all levels within the organization.
• Excellent verbal and writing communication skills; frequent proofreading and checking documents for accuracy.

Equity informed:

• Knowledge of multiple historically excluded groups with knowledge in I/DD (intellectual and developmental disability) communities.
• Approaches work with a growth mindset, welcome feedback, and understand that humans all have biases and are imperfect as a baseline.
• Sensitivity to working with an ethnically, linguistically, culturally, and economically diverse population.

Bold:

• Navigates ambiguity with an excitement for problem solving.
• Commitment to meet agreed upon deadlines on time or ahead of schedule.
• Transparent on action, pursuits, and outcomes.
• A commitment to the values of the organization while demonstrating good judgment, flexibility, patience and discretion when dealing with confidential and sensitive matters.

Wellbeing driven:

• Willingness and commitment to self-reflection and re-thinking.
• Ability to understand your physical, mental, social, and financial wellbeing needs with a willingness to co-create boundaries that allow you to sustainably show up and honor your humanity.
• Capacity to contribute to and help cultivate effective + sustainable wellbeing driven spaces.

Conditions of Employment

• Ability to obtain and maintain criminal record clearance through the Department of Justice (DOJ). The People & Performance Department must analyze DOJ/FBI live scan reports in accordance with applicable Federal, State, and Local laws, as well as fitness for the position.
• Ability to obtain and maintain clearance through the Office of Inspector General.
• Must attend any required training.

Time Type:

Part time

Compensation:

$30.05 – $40.63 Hourly

The statements contained in this job description reflect general details as necessary to describe the principal functions of this job. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas as deemed fit for the organization.

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