Overview
Software Mind is seeking qualified candidates located in Latam to fill the role of QA Engineer (Independent Vendor Oversight). In addition to a competitive salary rate and a positive work environment committed to delivering high-quality technology solutions, we also offer:
- Flexible schedules
- An authentic work-life balance
- Payment in US Dollars
About the role: We are looking for a QA Engineer to act as the independent quality authority across all externally developed applications and systems. This role is responsible for ensuring that third-party vendors deliver reliable, scalable, and production-ready solutions. You will define testing standards, validate vendor deliverables, and ensure quality is objectively measured and enforced.
Key Responsibilities
Independent Quality Validation
- Validate all vendor-delivered features before release: functional, regression, and integration testing
- Ensure solutions meet business requirements — not just technical specs
- Identify gaps vendors may overlook or under-test
Test Strategy & Framework Ownership
- Define and implement a QA strategy across all systems
- Establish test plans, acceptance criteria frameworks, and release readiness checklists
- Introduce automation where appropriate (without overengineering)
Vendor Accountability
- Review and challenge vendor-provided test cases, QA processes, and defect resolution approaches
- Ensure vendors are not testing their own homework
- Escalate quality risks early and clearly
Integration & End-to-End Testing
- Own testing across system boundaries: ERP, eCommerce, CRM, and data platforms
- Validate real-world workflows: order-to-cash, customer journeys, data flows
- Identify failures that only show up in end-to-end scenarios
Data & Reporting Validation
- Ensure data accuracy, proper transformations and mappings across systems
- Validate reporting outputs and dashboards against source systems
Release Governance
- Act as a gatekeeper for production releases with defined go/no-go criteria
- Participate in sprint reviews and release planning
Job Skills/Requirements
- 5–10+ years in QA / software testing roles
- +90% English written and oral (at least B2 level)
- Experience working in vendor-led or outsourced development environments
- Strong knowledge of manual and automated testing approaches
- API testing experience (e.g., Postman or similar tools)
- Experience with test management tools (e.g., TestRail, Zephyr, or equivalent)
- Experience testing across integrated systems: ERP (e.g., Microsoft Dynamics, NetSuite) and CRM systems
- Independent thinker — not influenced by vendor narratives
- Detail-obsessed — finds what others miss
- Business-aware — tests based on real-world usage, not just specs
- Assertive communicator — willing to block releases if needed
- Systems-oriented — understands how failures cascade across platforms
We are , an awesome team of engineers who are ready to ramp up any top-notch company’s projects! Our aim? To always be one step ahead. Become part of a multicultural company in constant growth with an excellent work environment certified by Great Place To Work!
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